• Previous studies investigating the success of electronic and mobile government service delivery (EMGSD) have?identified the factors that promote or mitigate against realisation of the benefits of such delivery. Models have?lacked formality and have generally ignored the complexity of relationships between factors and factor sets. The?studies have generally been concerned with EMGSD in a developed country. This paper reports on research-inprogress?to address these areas. A preliminary formal model is presented with indicative examples of modelled?relationships, together with a brief description of how the usefulness of the model will be validated for?developing countries. ()
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  • 2016-06-24 ()
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  • en ()
  • 2009-01-01 ()
  • Australasian Conference on Information Systems ()
  • 22107 ()
  • 37 ()
  • A Formal Model for Electronic and Mobile Government Service Delivery Success Factors ()


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