• Consequently, many citizen-centric studies in the e-government domain have borrowed their models from the IS or e-commerce field (Rana et al. 2015; Wang and Liao 2008). ()
  • Government forms and services, public policy information, employment and business opportunities, voting, tax return, license registration or renewal, fine payments and so on fall under the category of G2C services (Wang and Liao 2008). ()


expand all