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  • Some studies have found that perceived ease of use is not significantly related to intention to use (Subramanian, 1994; Agarwal and Prasad, 1997; Lucas and Spitler, 1999; McGill et al., 2003; Klein, 2007). ()
  • This result is consistent with findings of many studies that have found a relationship between use of a system and BIU, when measuring net benefits using perceived usefulness as the metric (Subramanian, 1994; Venkatesh and Morris, 2000; Hong et al., 2002; Chau and Hu, 2002; Malhotra and Galletta, 2005; Wixom and Todd, 2005; Klein, 2007). ()
  • When measuring net benefits using perceived usefulness as the metric, many studies have found a significant and positive relationship between use of a system and behavioural intention (Subramanian, 1994; Agarwal and Prasad, 1999; Venkatesh and Morris, 2000; Hong et al., 2002; Chau and Hu, 2002; Malhotra and Galletta, 2005; Wixom and Todd, 2005; Klein, 2007). ()
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