• After more than a decade of comprehensive research work in the area of electronic government (e-government), no attempt has yet been made to undertake a systematic literature review on the costs, opportunities, benefits and risks that influence the implementation of e-government. This is particularly significant given the various related challenges that governments have faced over the years when implementing e-government initiatives. Hence, the aim of this paper is to undertake a comprehensive analysis of relevant literature addressing these issues using a systematic review of 132 studies identified from the Scopus online database and Google Scholar together with a manual review of relevant papers from journals dedicated to electronic government research such as Electronic Government, an International Journal (EGIJ), International Journal of Electronic Government Research (IJEGR) and Transforming Government: People, Process, and Policy (TGPPP). The overall review indicated that although a large number of papers discuss costs, opportunities, benefits and risks, treatment of these issues have tended to be superficial. Moreover, there is a lack of empirical studies which can statistically evaluate the performance of these constructs in relation to the various e-government systems. Therefore, this research would help governments to better analyse the impact of costs, opportunities, benefits and risks on the success of e-government systems and its pre-adoption from an implementation perspective. ()
  • 37 ()
is ?:cites of
  • 2016-06-24 ()
  • 10.1007/s10796-013-9472-3 ()
  • 915 ()
  • 71 ()
is ?:hasCitedEntity of
  • 4 ()
  • en ()
  • 2015-08-01 ()
  • Springer US ()
  • 19771 ()
  • 142 ()
  • 889 ()
  • E-government implementation: A bird's eye view of issues relating to costs, opportunities, benefits and risks ()
  • 17 ()


expand all