PropertyValue
?:abstract
  • Electronic distribution systems in the lodging industry have created a need to research and understand channel relations for the benefit of both suppliers and channel members. This article examines the impact of e-wholesalers on hotel distribution systems and explores the potential channel conflict between hotel operators and e-wholesalers from the hotels' perspectives. The study found that hotels perceived e-wholesalers as partners that help them move inventories efficiently and with greater exposure. The results also show that control over room prices, the goals of hotel web-direct channels, and similar customer bases were key indicators of possible channel conflict. The findings suggest that despite some problems and challenges, the hotels were satisfied overall with the performance and relationship with e-wholesalers. ()
?:appearsInJournal
?:citationCount
  • 19 ()
is ?:cites of
?:cites
?:created
  • 2016-06-24 ()
?:creator
?:doi
  • 10.1080/19368620903235837 ()
?:endingPage
  • 828 ()
?:estimatedCitationCount
  • 19 ()
is ?:hasCitedEntity of
is ?:hasCitingEntity of
?:hasDiscipline
?:hasURL
?:issueIdentifier
  • 8 ()
?:language
  • en ()
?:publicationDate
  • 2009-10-15 ()
?:publisher
  • Taylor & Francis Group ()
?:rank
  • 20962 ()
?:referenceCount
  • 17 ()
?:startingPage
  • 811 ()
?:title
  • Managing the Distribution Channel Relationship With E-Wholesalers: Hotel Operators' Perspective ()
?:type
?:volume
  • 18 ()

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