PropertyValue
?:abstract
  • 'User involvement' in the development of informationsystems is often assumed to be key to successfulimplementation. However, few empirical studies have clearlydemonstrated a relationship between user involvement and twokey indicators of system success: system usage and userinformation satisfaction. The authors test the generalhypothesis that user involvement is a more complex conceptthan previous research would indicate; there are differenttypes of involvement and different stages in the systemdevelopment life cycle in which users may become involved.In a study of 83 users and 23 information systems managersin 23 companies, they found that only the activity of usersign-offs on project phases had a significant correlationwith both user information satisfaction and satisfaction with the information systems group. The authors concludethat there is a complex relationship between the type anddegree of user involvement and other organizational andindividual factors; this relationship affects both usersatisfaction with and usage of the resulting systems. Somesuggestions for further research taking this complexity intoaccount are given. ()
?:appearsInJournal
?:citationCount
  • 132 ()
is ?:cites of
?:cites
?:created
  • 2016-06-24 ()
?:creator
?:doi
  • 10.1016/0378-7206(81)90059-8 ()
?:endingPage
  • 195 ()
?:estimatedCitationCount
  • 220 ()
is ?:hasCitedEntity of
is ?:hasCitingEntity of
?:hasDiscipline
?:hasURL
?:issueIdentifier
  • 4 ()
?:language
  • en ()
?:publicationDate
  • 1981-09-01 ()
?:publisher
  • North-Holland ()
?:rank
  • 20749 ()
?:referenceCount
  • 29 ()
?:startingPage
  • 183 ()
?:title
  • User Involvement in System Design: An Empirical Test of Alternative Approaches ()
?:type
?:volume
  • 4 ()

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