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  • It was specifically validated for its applicability in different domains, such as web portals [13], e-government systems [14] and knowledge management systems [15]. ()
  • Other validation studies of the D&M model also used this conventional cut of point [13, 14]. ()
  • The result is in line with previous studies [4, 20, 13, 14]. ()
  • This result is also similar with other studies [14, 15, 42]. ()
  • This result is consistent with different studies [7, 13, 16, 20] but different from e-government success [14] which might be attributed to the difference in user type and setting. ()
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