PropertyValue
?:abstract
  • In this paper we propose a research agenda for studying the impact of query suggestion features on cognitive load and customer satisfaction during online shopping in e-commerce websites. Despite the popular use of query suggestion features in search engines and large e-commerce websites such as Amazon.com and eBay, there is little research in this area. Based on a review on prior literature in query suggestion and online shopping, a research model and five hypotheses are posed. A lab experiment is proposed to test the hypotheses and potential implications of the research are discussed. ()
?:appearsInConferenceSeries
?:bookTitle
  • WEB ()
?:citationCount
  • 4 ()
is ?:cites of
?:cites
?:created
  • 2016-06-24 ()
?:creator
?:doi
  • 10.1007/978-3-642-29873-8_23 ()
?:endingPage
  • 254 ()
?:estimatedCitationCount
  • 4 ()
is ?:hasCitedEntity of
is ?:hasCitingEntity of
?:hasDiscipline
?:hasURL
?:language
  • en ()
?:publicationDate
  • 2011-12-04 ()
?:publisher
  • Springer, Berlin, Heidelberg ()
?:rank
  • 21817 ()
?:referenceCount
  • 24 ()
?:startingPage
  • 248 ()
?:title
  • The Impact of Query Suggestion in E-Commerce Websites ()
?:type

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