• Many of the problem situations facing organizations today are complex and ill-structured, lacking a definitive structure and formulation. The attempt to clearly understand and make sense of these situations is a difficult, but crucial, early requirement for effective problem solving. Problem-solving theory suggests that element finding--identifying the elements or variables that are relevant to a problem situation--is one of the earliest essential divergent activities of sense making. This paper details a theoretical framework synthesizing the work of a number of problem-solving research streams to highlight how brainstorming, although with distinct objectives, can be used as a divergent tool during very different phases of the problem-solving process. Using this framework, we empirically explored the impact of electronic brainstorming--a feature of group support systems--on element finding as groups attempted to identify the elements of an ill-structured situation facing them. ()
  • 31 ()
is ?:cites of
  • 2016-06-24 ()
  • 10.1080/07421222.1995.11518063 ()
  • 176 ()
  • 31 ()
is ?:hasCitedEntity of
is ?:hasCitingEntity of
  • 4 ()
  • en ()
  • 1995-03-01 ()
  • M. E. Sharpe, Inc. ()
  • 21685 ()
  • 82 ()
  • 149 ()
  • Element finding: the impact of a group support system on a crucial phase of sense making ()
  • 11 ()


expand all