PropertyValue
?:abstract
  • A human centred approach to the requirements analysis phase of system design is discussed. The concept presents a procedure for designing new task structures, their software support and qualifying steps. It helps to show the implications of design decisions and supports the communication process between system designers and users during certain points in the design phase. For both, designers and users, a prospective evaluation of design decisions becomes possible. The need for corrective measures after introducing a system into a work organization could be reduced this way. An instrument from the field of work psychology, based on the theory of action regulation, is adapted for the analysis of task- and user-related issues. With this analytical instrument newly designed task structures can be valued at their implications for the categories of decision-making latitudes and skills. A case study shows the prospective redesign of a task structure assuming an information system is introduced. Task analysis and design proposal are based on data obtained from workplaces in the German banking sector. The study makes evident that the skill based concept could help to avoid the former Tayloristic path in job design. But it also shows that the use of design scopes is depending on social factors and the work relations as well as of design tools. ()
?:citationCount
  • 0 ()
?:cites
?:created
  • 2016-06-24 ()
?:creator
?:doi
  • 10.1016/B978-0-08-036226-7.50042-9 ()
?:endingPage
  • 233 ()
?:estimatedCitationCount
  • 0 ()
?:hasDiscipline
?:hasURL
?:language
  • en ()
?:publicationDate
  • 1989-01-01 ()
?:publisher
  • Pergamon ()
?:rank
  • 27249 ()
?:referenceCount
  • 2 ()
?:startingPage
  • 229 ()
?:title
  • DESIGN OF WORKING TASKS IN THE OFFICE: THE USE OF SKILL BASED REQUIREMENTS ANALYSIS ()
?:type

Metadata

Anon_0  
expand all